Independent AI Automation Consultant / Gold Coast, Australia
Turn messages, manual tasks, and disconnected systems into finished work.
Galagator builds practical AI workflows for service businesses and ecommerce teams, from chat-led field operations to Shopify and fulfilment systems.
Founded byGalen Graham
Field operations from voice and chat
Shopify Plus and commerce systems
Practical automation across people, platforms, and partners
What Galagator does
The work sits where customer expectations, team habits, and platform constraints meet. The aim is not more software. It is clearer progress.
01
Mobile-first workflows for service businesses that need work to move from a message to a completed task.
02
Practical commerce tooling that joins customer experience, operational visibility, and growth work.
03
Hands-on technical direction for the gaps between teams, platforms, suppliers, and customer expectations.
Current work
Galen works independently with small service businesses, particularly trades, implementing AI and automation tools that turn voice and chat messages into structured operational work.
Through WhatsApp and Telegram, teams can record time sheets, route invoices to multiple recipients, coordinate bookings, and complete multi-step handoffs from the tools they already use.
Selected work
A selection of work across service operations, ecommerce, technical delivery, and customer experience.
01 / Current work
Mobile-first AI workflows for small service businesses, particularly trades.
Read the case02 / Digital commerce
A commerce program connecting flexible payments, acquisition, cart recovery, and Shopify integration.
Read the case03 / Technical delivery
Technical direction, web delivery, and operational consolidation for Affinity Education Group.
Read the case04 / Market launch and operations
New Zealand 3PL and Shopify market launch, team leadership, and product development at Hideaway.
Read the caseFounder
Galen Graham is a former Hideaway CTO and hands-on technical operator. His work combines AI automation, Shopify Plus, operational delivery, product development, and partner management.
About GalenHow Galagator works
Look closely at the point where customer intent, field work, or team knowledge gets lost.
Bring the commercial goal, platform constraints, and everyday workflow into the same view.
Prioritise useful work that a team can adopt and customers can feel.